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One of the most common misconceptions I encounter when a strata company changes managers is this: "Now that we've appointed a new strata manager, they'll sort out everything the previous manager did." The reality is quite different. A new strata manager is appointed to manage the Strata Company from the commencement of their appointment, not to unravel years of historical issues created under a previous management arrangement. Understanding this distinction can save a great d

One of the most important decisions a strata company makes often receives the least attention: where its money is held. Many strata management businesses operate pooled trust accounts, where the funds of dozens, hundreds or even thousands of strata companies are held within the same trust account. While each scheme has its own ledger recording its balance, the cash itself sits in one large account controlled by the strata manager. The alternative is for each strata company to

Condor [2026] QBCCMCmr 219 (13 July 2026) Another interesting Queensland adjudication has highlighted an important governance principle that applies equally to strata schemes across Australia: If common property improvements require approval, that approval should be properly documented. 📝 🏢 The Background An owner challenged the installation of a "No Ball Games" sign that had been erected on common property. The owner argued that: ❌ there was no recorded committee or gener

🏢 A new Queensland decision raises important questions for strata committees across Australia When a strata company appoints a strata manager, most owners naturally look at the annual management fee. But what if that's only part of the story? A recent Queensland adjudication—Bayview Shores [2026] QBCCMCmr 202—has highlighted an important governance issue that every strata committee, council member and strata manager should be aware of. While this is only an interim decision,

This is a question we get asked all the time. Many owners assume that adopting a 10-Year Maintenance Plan means the strata company is committing to complete every project listed in the report. 🤔 It doesn't. ✅ Adoption simply means the strata company accepts the plan as its official long-term maintenance strategy and records it as part of its governance documents. So why is this important? 👇 📋 It creates an official record The plan becomes part of the strata company's recor

For many years, strata schemes across Australia adopted a simple approach to pets: "No pets allowed." If the by-laws prohibited animals, that was often considered the end of the discussion. Then came the landmark case of Cooper v The Owners – Strata Plan No 58068, a decision that fundamentally changed how strata communities think about by-laws, property rights, and the limits of an owners corporation's power. 🏢 The Background The case involved The Horizon, a 43-storey apartm

If you’ve ever lived in strata, you’ve probably heard it before: “That’s just apartment living.” But a recent tribunal decision shows that excuse doesn’t always hold up — especially when common property is involved. The Case: Noise Through the Walls In Haramis v The Owners – Strata Plan No. 51923, a lot owner brought an application because of persistent noise coming from a neighbouring unit’s bathroom. The issue?Water pipes inside the shared wall were transmitting loud, intru

When choosing a strata manager, price often grabs the headlines. But one of the most important factors affecting the success of a strata scheme isn't always listed on a proposal or fee schedule—it's transparency. Transparency is the foundation of trust. It allows owners, councils, and residents to understand what is happening within their scheme, how decisions are being made, and where their money is being spent. So what does a transparent strata manager actually do, and how

It's a question that comes up regularly in strata and I have written about it before - but let's revisit this again: 🤔 "Our administrative fund is running low. Can we just use money from the reserve fund to cover the shortfall?" While it may seem like a simple solution, the answer is usually "NO, but if you decide to, proceed with caution." 📋 Understanding the Difference Between the Funds A healthy strata company typically operates with two separate funds, each serving a di

⚖️ One issue that arises in strata management is what happens after a strata manager’s appointment is terminated. A termination does not give the former manager the right to simply deduct unpaid invoices or their fees from the strata company trust account after the appointment has ended. 🚫💰 Once terminated, the strata manager stands in the same position as any other unsecured creditor or supplier. Any outstanding invoices should be submitted to the strata company for paymen

Living in strata comes with shared walls, shared spaces… and sometimes shared headaches. 😅 But what happens when a neighbour’s behaviour goes far beyond occasional noise and becomes a serious interference with daily life? The Supreme Court of Western Australia explored exactly that issue in the case of Thillagaratnam v Doan — a decision that has become highly relevant for strata owners, buyers, sellers, and strata professionals alike. 📖 The Background In 2015, Sarah Thillag

A recent SAT decision — Godwin v Keet [2025] WASAT 93 (S) — is a timely reminder that running a strata dispute can come with real financial consequences… even if no lawyers are involved. And perhaps more importantly — even if you genuinely believe you’re in the right. 🧩 The Background This case started as a dispute about whether a strata manager’s contract had been terminated. An owner, Ms Godwin, brought the application.The respondent, Mr Keet (a director of the strata mana

A recent decision from the State Administrative Tribunal (SAT) — Saje [2026] WASAT 27 — offers an important reminder for strata stakeholders: you can’t keep relitigating the same dispute just because you didn’t like the outcome the first time. 🧩 The Background This case involved an owner, Dr Saje, who had made multiple applications to SAT concerning her strata company and its strata manager. The core issues? Allegations that: The strata management contracts were invalid The

A recent WA Tribunal decision shows just how quickly a seemingly minor issue in a strata scheme can escalate into a complex (and stressful) legal dispute. In Hoddinott v Zar [2026] WASAT 25, what started as a disagreement over a dividing wall between two lots turned into a multi-issue battle involving common property, levies, insurance, and long-standing informal arrangements. So, what can we learn from it? 👇 🔍 1. Common Property Means Shared Responsibility Even though the

A recent decision from the NSW Civil and Administrative Tribunal — Fegent v The Owners – Strata Plan No 6544 — is a timely reminder that the concept of “sustainability infrastructure” in strata is broader (and more powerful) than many owners realise. For strata managers, committee members, and owners alike, this case highlights how framing a project correctly can fundamentally change the outcome of a vote. The Background: Windows, Costs, and Conflict The dispute centred aroun

It’s a common assumption in disputes: 👉 If I win, I’ll get my costs back. But in strata matters, that assumption doesn’t always hold true. A recent decision from the State Administrative Tribunal — Couper and Crugnale — is a clear reminder that success does not automatically entitle you to recover your costs . The Background The case arose from a dispute between owners involving: A caravan being parked on common property Short-stay (Airbnb-style) use of a lot Alleged breach

A recent decision of the State Administrative Tribunal highlights a critical issue in strata management: you can’t assume an exclusive use by-law exists just because the wording suggests it might. The case — Silverview Holdings Pty Ltd v The Owners of Reflections Waterfront Apartments West Tower — involved a high-value dispute over who pays for nearly $1.9 million in building defects . The Background The dispute centred on a penthouse lot in a waterfront development in East

Under section 91(2) of the Strata Titles Act , owners may approve improvements to common property. Where the total cost of the proposed improvement exceeds $500 per lot , the motion must be passed as a special resolution at a general meeting (or by vote outside of a meeting). Please note that special resolutions aren't finalised until the 28-day unconditional phase elapses, and only financial owners can cast a vote. Where the cost is less than $500 per lot , the motion may

If a Council member resigns during the term, this creates a casual vacancy . The Council can continue to operate as long as they still have enough members to form a quorum . If a quorum remains, the Council may either fill the vacancy or continue operating with fewer members until the next AGM. Quorum requirements: If we have 1 vacancy and 2 owners want to join the Council, can we accept both? No. The number of Council members is determined at the last AGM when the Council wa

Case: The Village Chancellor Park [2026] QBCCMCmr 87 Background The adjudicator decision in The Village Chancellor Park [2026] QBCCMCmr 87 (20 March 2026) considered an interesting and very practical governance question for body corporate committees: Does a committee need a formal resolution before sending a letter to owners expressing concerns about a contractor? This dispute arose between the committee of The Village Chancellor Park and the caretaking contractors, who were